515-996-9423 info@heyrvguys.net

Hey RV Guys

Recreational recall is your first step to continued safety in a recreational vehicle (camper, RV, etc.).

We see it time and time again where there was a recall posted to correct a fire hazard but the recreational vehicle was not aware and it catches on fire and burns down.

TRUE STORY

Last year at a resort down in Texas a RV that was not even a year old down six or seven spots from us had the air conditioner catch fire and it destroyed the RV. The couple was not aware that there was a recall on the air conditioner because it could catch on fire.The miracle part of this story is that morning the door lock broke and the couple could not get out of their RV that morning. One climbed through the window and between the two was able to fix it. This was only a couple hours before the fire started. Lucky the gentle mean was workamping and the wife happen to take their pet to the pet store. So no one was home when this happened. If it would of happened a couple hours earlier it could of been REALLY BAD.

Who Issues RV Recalls?

DOT (NHTSA) Issues Vehicle Safety Recalls Vehicles

In 2009, approximately 30,000 lives were lost on our Nation’s highways.  The National Traffic and Motor Vehicle Safety Act (originally enacted in 1966 and now recodifies as 49 U.S.C Chapter 301) gives the Department of Transportation’s National Highway Traffic Safety Administration (NHTSA) authority to issue vehicle safety standards and require manufacturers to recall vehicles that have safety-related defects or do not meet Federal safety standards.

Since RV’s and campers go down our Nation’s highways this falls under the jurisdiction of the National Highway Traffic Safety Administration (NHTSA.) NHTSA is one of over a dozen Department of Transportation (DOT) agencies created to oversee and enforce safety regulations. NHTSA is responsible for setting and enforcing safety standards for motor vehicles, including investigating safety defects and issuing recalls for whatever travels our highways.

What About Defects That Aren't Recalled?

Manufactures voluntarily imitate many of these recalls, while others are either influenced by NHTSA investigations or ordered by NHTSA via the courts.  If a safety defect is discovered, the manufacturer must notify NHTSA, as well as vehicle or equipment owners, dealers, and distributors. The manufacturer is then required to remedy the problem at no charge to the owner. NHTSA is responsible for monitoring the manufacturer’s corrective action to ensure successful completion of the recall campaign

A camper or RV, recalls can be a very serious issue. This is your home, if only for a few weeks, and if it’s a motorhome, it’s both your home and vehicle. You fill it with possessions that you believe are important enough to keep with you, even for just weekend trips or vacations. More importantly, you fill your RV with people you love. Don’t hesitate to report defects as soon as you find them.

You can file a safety complaint on the safercar.gov site under Defects & Recalls, Safety Complaints. Either Click the “file a safety complaint” link or call 1-888-327-4236. The U. S. Consumer Product Safety Commission (CPSC) was setting up a consumer complaint system effective March 2011. It also gives access to recalled products that may be used in your RV

Why Weren't We Told About Our RV Recall?

One of the problems consumers face is not knowing that a recall has been issued, or that the product they are purchasing will eventually have a recall issued.

While most manufacturers make their best efforts to notify owners of their products when a recall is issued, they don’t always reach every owner. They may have only your initial registration on file, with only the contact information that was current at the time you purchased your RV.

Unless the manufacturer knows that you have possession of a recalled RV or component, it can’t always get the information to you. If you purchased a used RV, or even moved since you registered your warranties, there is a chance you might not receive a recall notice. If you purchased your RV from a private party, there’s even less likelihood that the manufacturer will know to contact you. In that case, what can you do?

Where Do You Find RV Recall Information?

Almost every RV manufacturer has issued a recall at one time or another, so it’s probably a good idea to look up your RV periodically even when you haven’t heard of any recalls. While you’re on the recall site, look up your tow vehicle, too.

There are several ways to find out about RV recalls. RV owners may learn of recalls through RV dealers, other RVers, RV clubs, RV forums, or by checking the RV manufacturer’s website.

Checking periodically with the NHTSA website is one way to keep up with their monthly list of recalls. Through Safercar.gov you can search for RV recalls based upon the make and model of your RV, whether a motorhome, travel trailer, or fifth wheel.

Other organizations try to report recalls as they are issued and many of these are online. Websites such as the Auto Recalls for consumers (ARFC) post recall summaries for each make and model giving you a little easier access than through safercar.gov, but may not be as complete or as current. Your manufacturer may list recalls on their website. If not, you may be able to find out about recalls by calling their customer service office. They should be able to tell you about any parts, appliances, or components that were included in manufacturing your RV.